Privacy Policy
Truckers Ins. Inc is committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you share with us — including how we communicate with you by phone and SMS.
Last updated: October 2026
How We Use Your Phone Number
When you opt in and provide your phone number, we use it to keep you informed about your policy and our services in the ways described below.
Appointment Confirmations & Reminders
This number is used to send appointment information — confirmation and reminder messages to our customers once they have booked an appointment with us on our website.
Customer Updates & Outreach
This number is used for reaching out to customers that signed up to receive our updates and informational communications.
Sales & Client Communications
This number is used by our sales people to reach out to their clients that have opted in to receiving messages from us.
Information We Collect
We collect information you voluntarily provide when you request a quote, submit a binding application, request a Certificate of Insurance (COI), book an appointment, or sign up to receive updates. This may include your name, email address, phone number, company name, USDOT or MC number, and details about your commercial trucking operation. We also automatically collect technical information such as your browser type, IP address, and pages visited to improve our website performance and security.
How We Use SMS & Phone Communications
By providing your phone number and opting in, you consent to receive SMS and phone communications from Truckers Ins. Inc. We use the phone number you provide for the specific purposes described below. Message frequency varies and message/data rates may apply. You may opt out at any time by replying STOP to any message or contacting our customer support desk.
How We Share Your Information
We do not sell your personal information. We may share your information with our insurance carrier partners, underwriting authorities, and regulatory filing services solely to the extent necessary to quote, bind, and service your commercial truck insurance policies and to complete required FMCSA and state filings. We may also share information when required by law or to protect our legal rights.
Data Retention
We retain your information for as long as your account is active or as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Insurance-related records are retained in accordance with state insurance regulations and carrier requirements.
Your Privacy Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications at any time. To exercise any of these rights, contact our customer support desk. We will respond to your request in accordance with applicable law.
Information Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are intended for business use by commercial trucking professionals. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected information from a child in error, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically.
Questions About Your Privacy?
Our customer support desk is here to help with any privacy questions, opt-out requests, or data access inquiries.